Overview
Rentscuff is operated by Thomas Edwards in Singapore under the Control Room Creations brand. This policy covers our website, support email and local-first iPhone app for renter Proof Receipts. The app does not require an account.
Information You Create
The app stores the photos you capture or import, videos, item labels, proof section names, booking references you type, condition tags, timestamps, short notes, and locally generated Proof Receipt content. Your appearance choice and whether you have completed the first-launch introduction are also saved on the device.
The system photo picker gives Rentscuff access only to the images you select. Selected original JPEGs retain embedded metadata, which can include location (GPS) and capture dates from the source photo. Rentscuff does not request location access or add new location data. In-app videos have no audio, and the app does not request microphone access.
Local Storage
Capture data is stored in the app's own area under iOS file protection. Rentscuff does not run a receipt-storage or synchronization service and does not upload your receipts to us. Records stay on the device where you create them; there is no automatic sync between devices.
Proof Receipts and their media are eligible for device backup, subject to your backup settings and available storage. Rentscuff does not enable backups or verify that a backup or restore has completed.
iCloud backups are encrypted. For computer backups, encryption is optional and must be enabled by you. iCloud copies follow your Apple account settings; computer copies are controlled on that computer. Rentscuff cannot access those backups.
Apple’s Age Service
On supported iOS versions, Rentscuff checks whether Apple requires an age range and requests it through Apple’s system service when required. Age information is handled temporarily on this iPhone, is not saved in receipts or preferences, and is not sent to the developer. Every returned age band has the same receipt tools.
Sharing and Export
When you export a Proof Receipt or share capture content, iOS may make that content available to the people, apps, or services you choose. Review the destination before sending anything.
Original-media exports preserve the original files and can share their embedded metadata, including GPS location. Exported copies are controlled by the people, apps, or services receiving them.
Temporary exports are kept out of backup. At the next export, the app attempts to remove temporary exports more than one hour old; they can remain until that sweep or until iOS removes temporary files.
Deletion and Recovery
Deleting a saved capture removes its active records and associated local originals. Interrupted media cleanup is retried when the app next opens. If cleanup fails, original files can remain in local storage until a later successful retry, even after the receipt is removed from the Register. Temporary exports can remain after a capture is deleted.
If the saved records cannot be read, the app may keep a local recovery copy. Deleting a receipt does not erase recovery copies or unresolved recovery media. Removing the app removes its local storage under normal iOS behavior. Copies already exported, shared, or held in a prior backup follow that destination's retention.
Website Hosting
Hostinger hosts this website and records access logs, including your IP address, request time, requested page or file, browser and device information, and country inferred from the connection. These records help operate, protect and troubleshoot the website. We do not add advertising trackers or analytics cookies to this site.
Support and Requested Updates
If you email us, Hostinger's email service processes your email address, message and any attachments or diagnostic details you choose to include. Support is currently reviewed and answered by the owner. Please avoid sending sensitive information that is not needed for your request.
Android-interest links open an email draft; they do not register you or send anything automatically. If you choose to send an interest email, we use it to provide the updates you requested. You can ask us to stop those updates by emailing support@rentscuff.com.
Service Providers and Retention
Website and email information may be processed outside your country. Hostinger describes its processing and safeguards in its privacy policy and data processing agreement.
We keep support and update-request correspondence for as long as needed to handle your request, provide the updates you ask for and retain legally required records. Hosting logs and service backups follow Hostinger's operating and legal requirements. We do not promise a fixed automatic deletion period for those provider records.
You can contact us to request access to, correction of or deletion of information you have sent us. Receipt data kept only on your device remains under your control, as described above.
Analytics and Diagnostics
The app contains no analytics or crash-reporting SDK and does not automatically send your receipts or diagnostic reports to us. A support email draft includes the app version, build number, operating system version and device model; you can remove these before sending. Apple handles any system diagnostics according to your device settings.
Practical Documentation Only
Rentscuff helps organize rented item condition details. It does not provide legal advice, decide disputes, promise outcomes, or replace advice from a qualified professional.
Contact
Questions about privacy can be sent to support@rentscuff.com.