Email support
For product questions, launch updates or privacy requests, email the support address. The owner reviews and replies to support messages.
support@rentscuff.comSupport
Help with Rentscuff
Get help with Rentscuff for iPhone: product questions, privacy, capture and Proof Receipts.
Before handover
Charge your device, check camera access, and capture the item before packaging, travel, or use changes the original condition.
After export
Review the Proof Receipt before sending it. Rentscuff organizes captured details; you choose when and where to share it.
Help topics
Common support questions
How do I start a receipt?
On Desk, choose a template or Quick shoot. Quick shoot starts without preset sections, tags or a shot list. Add the details you need while capturing.
Can I change the sections, tags and shot list?
Use Edit sections to add or remove sections. Open a section’s Edit optional shot guide to turn its list off, untick suggestions or add your own. Use Edit tags to change the tags offered during capture.
How do I return to an item?
Choose Return on Desk and select the saved item, or open it in Register. If a return is already saved, open View return. When more than one return is saved, use Choose return to select the dated receipt you need. Add more shots continues that receipt. Record a new return asks you to confirm a separate dated receipt; existing returns stay in the Register.
Where is my receipt stored?
Receipts stay on the device where you create them, without automatic sync between devices. They are eligible for device backup, subject to your backup settings and available storage. Rentscuff cannot verify a completed backup or restore. You choose what to export or share.
Can I delete a receipt?
The app includes local deletion flows for saved receipts and their associated media.
Can Rentscuff tell me what to claim?
No. The app provides practical documentation prompts and organized Proof Receipts, not legal advice or promised outcomes.